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You are here: Home / Whitelist Email Addresses

Whitelist Email Addresses

To ensure that none of our emails are prevented from reaching you please add the following addresses to your email address book and/or "whitelist" (trusted senders) so that you can keep you up to date with Solid Mastermind.

All at Ingenea email address
All at Solid Mastermind email address

This is how you whitelist an email address for some common email services:

GMAIL USERS - Check Inbox & Spam Folder

Here's how to add us to your Gmail whitelist:

  • 1. Follow the Settings link in Gmail.
  • 2. Go to Filters.
  • 3. Click Create a new filter.
  • 4. Type the desired email address under From:.
  • 5. Type just the domain name or the domain name preceded by '@'. To whitelist "solidmastermind.com" & "ingenea.com", for instance, type "@solidmastermind.com" & "@ingenea.com" (not including the quotation marks).
  • 6. Click Next Step.
  • 7. You can click Test Search before, of course, to make sure you did not mistype.
  • 8. Make sure Never send it to Spam is checked.
Gmail

YAHOO USERS - Check Inbox & Bulk Folder

NOTE: Yahoo Services are often unreliable. It sometimes takes hours or even days to get a confirmation email from Yahoo. If you do not get one in 5 minutes, resubmit on the previous page and enter a non Yahoo email that you use frequently. However here's how to add us to your Yahoo whitelist:

  • 1. Open your Yahoo mailbox.
  • 2. Click "Mail Options".
  • 3. Click "Filters".
  • 4. Next, click "Add Filter".
  • 5. In the top row, labeled "From Header:" make sure "contains" is selected.
  • 6. Click in the text box next to that drop-down menu, and enter the address in the "From" line of our e-mail message (Please select the e-mail address from the list provided).
  • 7. At the bottom, where it says "Move the message to:" select "Inbox" from the menu.
  • 8. Click the "Add Filter" button again.
Yahoo

AOL USERS - Check Inbox & Spam Folder

If you're using AOL, here's how to receive our mails:

  • 1. Go to "Mail Controls".
  • 2. Select the screen name we're sending your e-mail to.
  • 3. Click "Customize Mail Controls For This Screen Name".
  • 4. Type the desired email address under From:.
  • 5. Type just the domain name or the domain name preceded by '@'. To whitelist "solidmastermind.com" & "ingenea.com", for instance, type "@solidmastermind.com" & "@ingenea.com" (not including the quotation marks).
  • 6.Click Next Step.
  • 7. You can click Test Search before, of course, to make sure you did not mistype.
  • 8. Make sure Never send it to Spam is checked.

For AOL version 7.0: In the section for "exclusion and inclusion parameters", include this domain: omar-martin.com.

For AOL version 8.0 & Above: Select "Allow e-mail from all AOL members, e-mail addresses and domains”. Then:

  • 1. Click "Next" until the Save button shows up at the bottom.
  • 2. Click "Save".
AOL

HOTMAIL USERS - Check Inbox & Junk Folder

To receive our emails with Hotmail, please check your inbox and junk folders. Follow these steps if you're having trouble:

  • 1. Click the "Options" tab "Mail".
  • 2. Under "Mail Handling" select "Safe List".
  • 3. In the space provided, enter the address in the "From" line of this e-mail.
  • 4. Click "Add".
  • 5. When you see the address you entered in the Safe List box, click "OK".
Hotmail

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