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You are here: Home / Cancel Your Membership

Cancel Your Membership

You will be charged on a recurring basis for your membership to Solid Mastermind at the current rate until you cancel.

Should you cancel no future membership charges will be levied. No partial used subscriptions are refunded.

If you are charged between notifying us and the membership being cancelled, that payment will be refunded.

You can cancel your membership for Solid Mastermind using any of the following methods.

By sending an email

Send an email to Payments at Ingenea Email Address

The email must be sent from either your registered Solid Mastermind or Member Services email address.

Please provide details of which subscription you wish to cancel.

By telephone

By telephoning +44 870 383 0020 Mon to Fri, 09:00 to 17:30 UK time.

When telephoning you will need to provide details of which subscription you wish to cancel.

To verify your account you will be asked for the answer to your secret question for Member Services.

By facsimile

By sending a fax to +44 870 383 5200.

Please provide details of which subscription you wish to cancel including your registered Solid Mastermind email address.

To verify your account also include the answer to your secret question for Member Services.

By using the My Account Services facility

Learn how to access and use My Account Services to cancel your Solid Mastermind membership by viewing this overview video:

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To access My Account Services please click the button below.

Access My Account Services

Alternatively you can access My Account Services via the main navigation at the top of this page by clicking Member Services, My Account Services or any of the sub menu items for My Account Services.

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