"...It's the best presentation and value of any on-line CAD training I've seen!"
"I just wanted to let you know that I'm extremely impressed by your training program!
It's the best presentation and value of any on-line CAD training I've seen!
Awesome job!!!
Are you planning on creating training for any other CAD programs?"
"...I have found the website invaluable"
"I am a new Solid Edge user here at Mecmesin, although an old hand of CAD packages. I have used SolidWorks for over eleven years and Autodesk Inventor over the past year.
Unfortunately, when you have used other CAD packages, there is a danger that you get complacent that they should all work the same way. Therefore when I think back to how I was trained on SolidWorks, I can remember being part of a training class as a new operator who hadn’t logged on before with other person in the same class with three plus years experience. Needless to say, the course was expensive, off site and disruptive with the different levels of experience and of little benefit to me. However SolidWorks became an excellent package over the years and proved very productive.
Since then I have worked at companies whereby I have used Inventor with the training means being reading through manuals of over 1000 pages whilst being expected to be up and running within a short period of time. This method of learning is very stressful and sometimes the self imposed pressures made by yourself make it a struggle and frustration when you know what is achievable on previous packages that you are comfortable with.
Therefore to start using Solid Edge within the last month was envisaged to be a similar daunting experience and to be fair the first week was. Soon after, I was set-up to have access to the Solid Mastermind website and followed the training videos at work and home. I have found the website invaluable in the sense that the training videos sell the capability of Solid Edge whilst allowing you to learn at your own pace. These videos and tips have built up my confidence to establish the basics and know what and how to do things that otherwise would have been difficult to achieve.
Some of the new things learnt have already been shared with other more experienced users to make our jobs easier. I personally prefer the training videos over a training course or other methods previously described and wished other CAD packages could offer similar.
Whilst I am still learning Solid Edge and getting up to speed as is expected, I feel very fortunate that the Solid Mastermind website is there for reference should I get into difficulty."
"...I would rate their customer support as second to none"
"Having worked with Jon and Arthur for over 7 years, I would rate their customer support as second to none. Jon is exceptionally knowledgeable about Solid Edge, quick to solve problems and offer advice. I would not wish to lose that support and have no problems in recommending Ingenea as a company to deal with."
"...privileged with excellent service and support..."
"During our association with Ingenea we have been privileged with excellent service and support from Jon and Arthur across the whole spectrum of our Solid Edge activity. This enables us to use Solid Edge as an engineering tool knowing that any issues or questions we may have with it will be answered or resolved quickly."
"Their knowledge of the Product is exceptional..."
"We at Interfleet Technology have worked with Jon and Arthur for many years and their help and support is first class. Their knowledge of the product is exceptional along with the training they provide."
"...help and information at a high professional level..."
"With every release of Solid Edge there is the need for telephone support to guide and inform. I have found Ingenea to be very good at supplying help and information at a high professional level. Good work chaps!"
"...they are better by a factor of 10."
"In all my dealings with both Jon and Arthur they have responded quickly and very professionally to all my queries. To compare them with previous support from a top 3D package I would say they are better by a factor of 10."
"...they have been extremely good at dealing with any queries or problems."
"I have been getting support for Solid Edge from Arthur and Jon for nearly ten years. From the initial training right through to supporting the latest updates, they have been extremely good at dealing with any queries or problems. No matter how silly my questions, an answer has been promptly supplied usually followed up a few days later to make sure I have overcome the problem."
"...services, support, training and tutorials have all been well presented..."
"We have used Solid Edge for many years now and have always been excellently supported by Jon and Arthur in all areas. Their services, support, training and tutorials have all been well presented and concise making a good product even better."
"...always available to answer any queries and questions."
"Jon & Arthur at Ingenea introduced us to Solid Edge 5 years ago. In this time they have supported us and this product very competently and at all times have remained professional, friendly and are always available to answer any queries and questions."
"...providing first class training and technical support..."
"I am a freelance Design Engineer and I have been using Solid Edge since 2002. Jon and Arthur have been a constant aid to me during the last 7 years. Initially guiding me through the 2D to 3D conversion process and subsequently providing first class training and technical support. All this carried out in a highly professional, but at the same time, personal and friendly manner."
"...Often going the extra mile to help us get exactly what we need..."
"We have been using Solid Edge since Version 15 and have always had first rate support from Ingenea. Often going the extra mile to help us get exactly what we need from the system"
"...highly skilled, helpful and above all sympathetic..."
"I have dealt with both Jon and Arthur for many years, with Ingenea and before and I have always found them and those working for them to be highly skilled, helpful and above all sympathetic to the less skilled user who may need to be talked through a solution. I would, and indeed have recommended Ingenea to people I have met in my personal and professional life."
"...With the support and encouragement of Jon & Arthur we have started our own company..."
"When we changed over to Solid Edge back in the V8 days it was with some trepidation; however I can honestly say that once used I would never go back to 2D drafting. With the support and encouragement of Jon & Arthur we have started our own company and not looked back. Jon has always been helpful above and beyond the call of duty even when I have called him late on a Saturday night. "
"...support and training have been second to none..."
"I can honestly say that apart from offering an excellent CAD package in Solid Edge, the professionalism, customer service, support and training have been second to none. Coupled with the "Ingenea" personality and wit of Jon & Arthur."
"The support we receive from Ingenea is second to none..."
"The support we receive from Ingenea is second to none. It is such a comfort to know we can always rely on their expertise and experience and nothing is too much trouble for Jon and Arthur."
"...we intend to maintain our connection with Jon and Arthur because of their professionalism and conviction to their customers."
"We have always received prompt and positive replies from Jon and Arthur when dealing with Solid Edge related problems. Their training and willingness to assist has been the best we could ask for."
"...a source of helpful support for all things Solid Edge..."
"Ingenea are a source of helpful support for all things Solid Edge, ready to represent the customer/user in dealing with difficulties with the software supplier, as well as advising and helping on application of the software in the real world."
"...knowledge and support of Solid Edge to be of the highest calibre..."
"I have worked with Arthur & Jon for approximately 10 years. During that time I have found them both to be highly professional individuals. The knowledge and support of Solid Edge to be of the highest calibre. I would recommend Ingenea without hesitation."
"...a source of helpful support for all things Solid Edge..."
"Ingenea are a source of helpful support for all things Solid Edge, ready to represent the customer/user in dealing with difficulties with the software supplier, as well as advising and helping on application of the software in the real world."
"...excellently delivered and easy to comprehend..."
"I have attended two Solid Edge training course run by Jon. On both occasions the training was friendly, excellently delivered and easy to comprehend. I thoroughly enjoyed the training and would not hesitate to contact Jon should a further training need arise."
"...extremely effective in the day to day support they provide..."
"We have always found the Ingenea team to be extremely effective in the day to day support they provide. This coupled with the frequent training opportunities make them an ideal business partner."
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